From typing to talking in seconds

Direct Connect

Direct Connect Respond to Leads

Respond to leads within seconds

Speed to lead is critical – Direct Connect allows you to trigger calls from all online forms, live chat, landing pages, and third party lead providers – in real time!

Direct Connect Call Analytics

Call Analytics

Measure the performance of your campaign with advanced call tracking metrics to track your online leads and enquiries.

Direct Connect Keyword Spotting

Keyword Spotting

Easily identify calls that feature keywords and phrases that will help track positive and negative sentiment.

Direct Connect Advanced Call Routing

Advanced Call Routing

Direct Connect also works as lead distribution software to distribute eleads to your team based on a set order, or in “random order” to ensure that leads are distributed evenly.

Direct Connect Call Recordings

Call Recordings

Call recordings can be enabled for quality and training purposes, these give you the ability to track the call outcomes and lead response times, and help improve the training and performance of your sales team.

Direct Connect Business Hours

Business hours

Set the days and hours that you want to receive Direct Connect calls. You’re always in control of when calls are triggered.  Customers can click to call in real-time, or schedule a call during office hours.

Direct Connect Lead Concierge

Lead Concierge

When leads arrive outside of business hours, our Lead Concierge feature allows you to hold and queue those leads to trigger a call the following day during business hours. This ensures your speed to lead is always as quick as possible!

Direct Connect call summary emails

Call Summary Emails

Receive a call summary email after each livecall has been triggered.   The lead summary can be sent to the call recipient, or to your chosen CRM by email or webhook.

Direct Connect easy install

Simple and easy set up

Set up Direct Connect within minutes, no coding required!  Our lead capture widget installs within seconds, or set up email and API triggers to convert your online leads into inbound phone calls.


If you’re spending money to generate leads, it’s important that your lead response time (your ‘Speed to Lead’) is as quick as possible.  Direct Connect’s lead response software will enable your team to be on the phone with a potential client within 60 seconds!  Packages start from as little as $49 per month, plus call costs.

Improve your lead response times today.  Find the customised package that suits your needs on our pricing page.

From typing to talking in seconds

Direct Connect can capture an online lead or enquiry and convert it to an inbound phone call

Simply answer the phone, Press 1 and you are speaking to your potential customer. Too easy. This faster, more efficient connection makes the most of your investment in lead generation.

clients’ testimonials

Trusted by companies just like yours

“ Direct Connect allows us to respond to leads faster than ever!  Being busy it was always a challenge to respond to leads as quickly as I would have liked, but now all I need to do is answer the phone and speak to a new customer in real-time. Our conversion rates have jumped 3-4x higher and I’ve noticed that more often than note we are speaking to someone while they are still on our website! .”

Daniel Amadi, homeshelf.com.au

“ Our business operates in a hyper competitive industry, so when a lead comes in we know that speed of response is critical. Direct Connect allows us to respond to a lead within 60 seconds and gives us the best opportunity to speak to a potential customer before any of our competitors. Being able to respond quicker means that our conversion rates instantly increased and it’s allowed us to continue to grow and expand our business.”

Chris Schutrups, The Mortgage Hut